The Office 365 Excel Waterfall Chart above uses a new charting engine and as such it’s not as customizable as regular Excel charts you might be used to. A common use is in financial analysis to track how profit or cash flows are arrived at. Waterfall charts help us visually understand the cumulative effect of positive and negative values over time or categories. I’ll cover both methods in this tutorial. However, it has some limitations, so you may prefer the manual approach required by users of earlier Excel versions anyway. It makes light work of building what was a laborious chart to create in earlier versions of Excel. Excel for Customer Service ProfessionalsĮxcel Waterfall charts are now available to Office 365 users via the Insert > Charts menu.
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